1. Identity & contact
Authentic Photo
Sint Bernardusstraat 9 & 19
1060 Brussels, Belgium
Email: ...
Phone: +32 2 542 87 78
CBE: [to be completed]
2. What data do we collect?
- Email address — when you subscribe to our newsletter
- Name and postal address — if you request a free discount card
- Language preference — to communicate with you in the right language
- Name, address and contact details — when placing an order
3. Why do we use your data?
- Newsletter — visual inspiration, realisations and material insights (via Brevo/Sendinblue)
- Discount card — a physical card with a unique discount code sent by post
- Orders — production, delivery and customer service
4. Legal basis
- Consent — for sending the newsletter (art. 6.1.a GDPR). You can withdraw your consent at any time.
- Contractual necessity — for processing orders and sending the discount card (art. 6.1.b GDPR).
5. Sharing with third parties
We only share your data with processors strictly necessary for our services:
- Brevo (Sendinblue) — sending emails and newsletters
- Hosting provider — technical hosting of our website
We never sell or rent your data to third parties.
6. Retention periods
- Newsletter — until you unsubscribe
- Orders — 7 years (legal accounting obligation)
- Discount card — maximum 1 year after the code expires
7. Your rights
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access your personal data
- Rectification of inaccurate data
- Erasure of your data
- Data portability
- Restriction of processing
- Object to processing
You can exercise these rights by contacting us at ....
8. Filing a complaint
If you are not satisfied with how we handle your data, you can file a complaint with the Data Protection Authority (GBA):
Drukpersstraat 35, 1000 Brussels
www.dataprotectionauthority.be
9. Cookies
Our website uses only functional cookies necessary for the proper functioning of the site. We do not use tracking or marketing cookies.
10. Changes
We may update this privacy policy from time to time. The most recent version is always available on our website.
Last updated: March 2026